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Jacqueline Conrad
Experience designer and strategist
I’m an integrator of perspectives, connecting business, strategy, design, and engineering. I’ve spent over a decade leading multi-functional teams to create great products and experiences.
My core skills
- Managing teams
- Evangelizing UX and CX
- Agile methodologies
Leadership
- Cross-disciplinary integration
- Functional requirements
- UX + CMS integration
Technology
- Aligning goals and KPIs
- Roadmapping and scoping
Business
Research
- User/customer research
- Integrating qual and quant
- Testing
Design
Strategy
- Journey maps
- User flows
- Prototypes
- Design systems
- Product and feature strategy
- Content strategy
- Information architecture
CX
UX
“She acts as the glue, and often as the translator, in cross-functional environments. Jacky unites creative and strategic thinking.”
— Kevin Peaslee, Director of Marketing Strategy, CHG Healthcare
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